Managed Services
professional managed services provider (MSP) offers full support for your IT infrastructure and software development projects, helping you build a more IT-enabled, business-focused culture.
New Era
Managed Service To Upscale Your IT and Digital Capabilities
When you hire a managed services provider, you get your technology and software projects managed by a third party either remotely or on-premises. Getting a managed IT service has multiple perks such as offloading some work burden from your in-house team and getting an optimized service quality from an expert. Managed IT services include a wide range of disciplines such as IT infrastructure, app development, systems integrations, and much more. You can easily decide on what type of services you need but the trickier question is: who will be your managed service provider?
NEW ERA
Your Managed Service Provider
Providing high quality managed services, our teams handle a range of technical projects and operations across your company, including full IT and software support, infrastructure management, cyber security, and more, providing full service support, efficiency and speed. Our managed services are pre-built solutions, designed to better manage your operations at predictable, flexible and affordable prices.
As a top-rated MSP company, with our decade-long experience, cutting-edge technologies and skilled teams. We are particularly trusted and recognized by a prestigious list of organizations and institutions for our ability to handle the most challenging types of projects and tasks seriously, efficiently, and in accordance with Service Level Agreement (SLA) standards.
Moreover, we are committed to providing maximum levels of data security and confidentiality to ensure that there is no possibility of any data leakage.
New Era
Our Managed Services
provides a comprehensive set of IT managed services to drive transformative change for your enterprise at specific pricing and scheduling plans.
Managed Web Portals And Website
We offer specialized Pega consulting and Software AG consulting to help you achieve a fully optimized business model, offering seamless integrations between tools and your system and optimizing processes to suit your needs.
Managed Networks And Infrastructure
We offer expert Pega Consulting and Software AG Consulting to help you achieve a fully optimized business model. We offer seamless integrations between tools and your system and optimize processes to fit your needs.
Managed Apps (On All Devices)
We offer expert Pega Consulting and Software AG Consulting to help you achieve a fully optimized business model. We offer seamless integrations between tools and your system and optimize processes to fit your needs.
Managed Security & Data Center Backup
We analyze your business processes and leverage cutting-edge automation solutions to reduce errors, enhance productivity and ensure optimal performance across teams. We develop your business strategy, make it the starting point, and offer you ways to achieve your goals efficiently.
Managed Cloud Platforms
We analyze your business processes and leverage cutting-edge automation solutions to reduce errors, enhance productivity and ensure optimal performance across teams. We develop your business strategy, make it the starting point, and offer you ways to achieve your goals efficiently.
Managed Software As Service (SaaS)
We analyze your business processes and leverage cutting-edge automation solutions to reduce errors, enhance productivity and ensure optimal performance across teams. We develop your business strategy, make it the starting point, and offer you ways to achieve your goals efficiently.
New Eea
Leave Your Complex Technology Projects and Tasks in the Hands
What our digital services we can do for you and our offerings
New Era
Why NewEra
Experience
More than ten years of experience in providing digital transformation solutions and world-class digital consulting services. Working with hundreds of clients and on thousands of projects over the years has helped us gain the knowledge, tools and confidence needed to innovate, support and lead.
Full Cycle Services
provides you with full support to transform your vision into execution. We cover the entire process, carefully planning and managing every step of the way, from analysis, development, and deployment to testing and post-deployment support and maintenance.
Specialist Technology Expertise
As one of the leading providers of digital transformation services in the region, it has unparalleled specialized expertise in Pega and Software AG platforms. We have extensive knowledge and practical experience in implementing cutting edge technology based solutions using these platforms.
Global Quality Standards
Design our digital transformation services to the highest standards of quality, performance, compliance and security across solutions, industries and technologies. With our experienced staff, robust quality assurance and testing, we never compromise on our quality.
Customized Solutions
Companies differ, and so do their needs. At We work alongside your teams and define your specific business goals and challenges to develop a customized solution and digital business process. We shape our support to best fit your priorities, business structure and industry requirements.
Local and Global Experts
A huge network of highly skilled professional analysts, designers, developers and engineers, based in the MENA region and India. For each project, a dedicated Project Manager assigns the right development team to the task with the right expertise and specialization to ensure faster and more efficient operations
NEW ERA
Managed Services Make All the Difference
As the trusted managed services provider, we provide you with everything you need to support your entire ecosystem in a way that drives your organizational resilience and growth. This does not work on a one-size-fits-all approach. Because of this, we work closely with you to decide on the most appropriate package of managed services that meets your needs and achieves your specific goals.
To get started, our expert IT consultants understand and evaluate your existing systems and technologies and identify gaps. Our highly skilled and certified teams are then carefully hand-picked to carry out your projects from start to finish with their comprehensive IT and software knowledge, our well-organized workflow, and harnessing the power of technologies that are right for you. But what makes our managed services truly special is that we have unparalleled availability and scalability for our clients, committed to managing your projects, day and night, no matter the size of your projects, how mature your infrastructure, how complex your IT challenges or how specialized your industry is. We do the work as quickly, safely and with the highest quality as possible, offering you reliable collaboration that you can trust to deliver exactly the results you need.
Identify
Together, we look at what you need, identify your managed services requirements, and decide on your package solutions that fit the project and your specifications the most.
Plan
In this phase, we assess your IT infrastructure and pinpoint your objectives, decide on the right technologies, and assign the team with particular skills and experience to take on your project.
Operate & Support
Our teams get your project started, working with a continuous proactive maintenance plan and QA KPIs to measure our work progress against your strategic objectives.
Public Sector
Finance
Healthcare
Energy
Sales
Telecoms
industrial
Banking
Insurance
Education
We're Here To Help!
Office
Salhia Center for Computer and Communication _ Riyadh
Hours
From Saturday to Thursday: 8 am -5 pm